User Guide
From FreeWay
This is a detailed User Guide for the Freeway application. Intended audience of this guide are the shop administrators. The guide is divided in logical sections to help you find the information you need quickly.
Contents |
[edit] Before you begin
Please read these sections before using the Freeway and reading the rest of this guide.
[edit] About the product
Freeway is an integrated e-Commerce system for selling various products and services online though primary goal of ZacWare is to make it simple for service-based businesses to make their event bookings available online.
Some of the key features of ZacWare include:
- product selling
- booking services
Other features:
- the same online database is used by the call center and by the rest of the staff which helps automating the e-Marketing and SMS- Marketing
- extensive support for the wait lists
- system is secure, scalable and reliable
- enhanced Freeway distribution (Custom) contains extra features that help you to build a comprehensive and seamless online presence for your company with the powerful Content Management system, typo3 CMS, built in
[edit] Accessing menu options
Click on the images on the right to see the list of buttons and menu options available in Freeway.
[edit] Documentation Conventions
The following conventions are used throughout the Freeway documentation:
- menu options are in bold
- screen parameters are in bold
- references of buttons are in bold
[edit] Logging into Freeway
In order to login to your Administration Interface, type the address of your website followed by the name of the directory on your server where you have previously installed Freeway and add /admin (e.g. Http://www.yourserver.com/Freeway/admin). The login screen will be displayed.
For your own good, we are not spoon-feeding you the initial login information. You need to know how to access the database anyway. Use PHPMyAdmin or whatever database tool to lookup the admin record in the admin table. The email is there, and you should be able to guess the password within two guesses.
The following are the parameters inside this screen:
- E-Mail Address, which is used as a username
- Password
After entering E-Mail Address and password click the Login button and the admin interface will be displayed.
Note:
- For safety reasons, it is recommended that you change your administrator and instructor passwords as soon as possible.
- On each login you will automatically be redirected to the page you were on when you logged out.
[edit] Changing the Login Password
You can change your administrator password at any time by choosing option My Account from the main menu.
[edit] Administrator's Interface
The Freeway administrator's interface is your command console for managing the entire shop. These are some of the information and options available within the admin interface:
- Details about the customers include customer account, customer group, email messages and file access
- Event information including managing events, adding, editing, deleting and organizing events
- Information about the services
- Product information such as adding, editing, deleting or organizing products into categories and subcategories is managed
- Information about subscription
- CMS information
- Marketing information
- Details about the sales information
- Information about the payment details
- Various reports
- Online store settings
- User account information
[edit] Navigating Freeway
The following are the Freeway navigation elements:
- Primary navigation - choose the desired option from the main navigation e.g. Events and the secondary navigation will contain further related options e.g. Booking, Instructors, etc. (see the image above)
- Secondary navigation - displays further options based on the choice in primary navigation
- Utilities - this menu contains options related to your administrator account in the shop e.g. Account Settings
- Quick Links - this functionality works the same way as favorites or bookmarks in the browser; in other words, you can add shortucts/links to the pages you visit frequently by clicking Add to Quick Links in the Utility menu and the link will be added to the list of Quick Links below the shop logo
[edit] Main Freeway options and tasks
- Managing Shop Settings - this section contains options for managing various aspects of the shop
- Managing Customers - this section is for managing accounts of your customers, member groups, file access and e-mail messages
- Managing Events - this section is for managing events, adding, editing, deleting and organizing events
- Managing Services - this section is for managing the different services offered
- Managing Products - this section is for managing products, adding, editing, deleting or organizing products into categories and subcategories
- Managing Subscriptions - this section is for managing subscriptions
- Managing CMS - this section is for managing CMS
- Managing Marketing - this section is for managing marketing details
- Managing Sales - this section is for managing the sales details
- Managing Payment - this section is for maintaining the payment details
- Managing Reports - this section is for viewing various reports about the shop
- Managing My Account - this section is for maintaining the account details