Events Features

Here are the events features. Please note that you can combine events sales with some of the advanced features to create really innovative ways of selling your products and services.

Display options

  • HTML editor for description and images
  • Finish display of event
  • Hide at end of event
  • Hide at start of event
  • Add to multiple categories
  • Display modes
    • Calendar
    • Per event display

 Event  types

  • Single day events
  • Recurring events with complex recurrence support

 Ticketing

  • Barcoded
  • Custom templates

 Physical Location link

  • Linked to location
  • Linked to service booking of location (Force to book the locations as a resource, then book the event)

 Instructors module

  • Instructors take attendee rolls
  • Instructors payments
    • Per attendee
    • Flat rate
    • Blended flat rate plus per attendee
  • Messaging between instructor and admin
  • Teaching payment workflow
  • Restricted Instructor login to view only their events

 Group bookings

  • Max and Min group sizes
  • Individual email addresses collected

 Events Point Of sale

  • Fast Check In with barcode support
  • Point of Sale for internal staff
  • Internal bookings - free attendance for your staff

 Reservation limits

  • Location limits
  • Max reservation settings
  • Overbooking settings for internal staff if extra people need to be squeezed in
  • Complete rules override for admin if required

 Waiting lists

  • Multiple types of waiting lists per event
  • Priority access by waiting list type
  • Waitlist size limits
  • Waitlist fees
  • Pending bookings status for waitlist members

 Recurrent events

  • Pending periods for renewal
  • Maximum forward booking period

Links to subscriptions

  • Events can be sold as part of subscription
  • Season tickets available

 Payment features

  • Excluding orders from banned countries
  • Multiple payment methods supported
    • Cheque/Money Order
    • Credit Card
    • Cash
    • Free events
    • Wallet
    • Etc.
  • Block orders where customer address differs from country IP address detected
  • Excluding orders from banned countries

 Surveys

  • Fully configurable
  • Question types include, radio buttons, dropdowns, checkboxes, text boxes, headings and dates.
  • Copy surveys to other events
  • These Surveys can be linked as part of the emails sent to customers
    • Reservation Survey
    • Withdrawl/Refund Survey
    • Feedback Survey
    • Customer Details

 Booking Management

  • Granular search
  • Move, edit, withdraw, refund
  • Alert attendees by email

Event Reports

Event Reports

  • Surveys
  • Events Viewed
  • Waitlisted events
  • Events progress
  • Birthday lists
  • Daily reservations
  • Unpaid reservations
  • Call Centre orders
  • Customer details
  • Events non-returns
  • Attendees
  • Attendance Analysis
  • Mailing Labels
  • Instructor Payments
  • Pending Payments
  • Ticket printing
  • ID Cards

Email Marketing

In Freeway, we view every contact with a customer as a chance to make a great impression.

Events

The customer is updated all the way through their booking process

  • Registration Confirmation
  • Renewal Reminder
  • Feedback Request
  • Withdrawl/Refunds
  • Invite a friend
  • Message to Event Reservation holders
  • Waitlists
    • Waitlist Confirmation
    • Waiting list promotion up list
    • Wait list promotion to reservation
    • Message to all Event Waiting list placeholders
  • All messages have HTML and or text templates
  • Messages use Merged fields to insert relevant data
  • Copy messages to other events

SMS Marketing

Events

  • Registration Confirmation
  • Reservation Start Reminder
  • Renewal Reminder
  • Feedback Request
  • Message to Event Reservation holders
  • Waitlists
    • Waitlist Confirmation
    • Waiting list promotion up list
    • Wait list promotion to reservation
    • Message to all Event Waiting list placeholders